FHK Technology - Terms of Service
These Terms apply to Guests and to Hosts. Part A applies to all users
Part B applies only to Hosts
Part C applies only to Guests
PART A: ALL USERS OF THE FHK TECHNOLOGY PLATFORM
1. INTRODUCTION
1.1. The FHK Technology platform (the FHK Technology Platform ) is owned and operated by FHK Technology Limited of Street Ashton Farm, Street Ashton, Rugby, Warwickshire, CV23 0PL (we, us).
1.2. By using and registering on the FHK Technology Platform, you agree to be bound by these terms of use (the Terms). The Terms affect your legal rights and obligations so please read them carefully. If you do not agree to be bound by the Terms, do not use the FHK Technology Platform. If you have any questions, you can contact us by email at contact@fhktechnology.com
1.3. We reserve the right to update the Terms from time to time at our discretion. We may do so for technical or legal reasons, or because the needs of our business have changed. You agree that if you do not accept any amendment to our Terms then you shall immediately stop accessing and/or using the FHK Technology Platform. If we reasonably believe that the change to the Terms is significant, we shall notify all registered users by email with details of the change and the effective date of the change. Otherwise, updated Terms will be effective as soon as they are accessible. You are responsible for regularly reviewing the Terms so that you are aware of any changes to them.
1.4. The FHK Technology Platform is an online marketplace where Hosts can offer their Workspace Services, and Guests can book those workspaces services. We do not provide Workspace Services directly, nor do we act as principal in any transaction, nor as agent for either party except to facilitate payments. We are an intermediary, and we are not bound by any contract that may arise at any time between a Guest and a Host.
1.5. Your privacy is important to us. You should read our Privacy Policy to understand how we collect, use and share information about you and our Cookie Policy to understand what cookies we use on the FHK Technology Platform and website and how you can control cookies.
2. DEFINITIONS & INTERPRETATION
2.1. Words defined in Condition 1 shall have the same meaning when used throughout the Terms. In addition, the following words have the following meanings:
Administrator: the individual responsible for
the Guest or Host FHK Technology account;
Booking: an agreed booking of Workspace
Services made between a Guest and a
Host reflecting the details of the Workspace and Workspace Services made
available on the Platform by the Host;
Booking Amount: is the price agreed offline or entered onto the website by the Host for provision of the Workspace or Workspace Services. This amount less the FHK Technology Fee and the Transaction Fee is the amount payable to the Host by FHK Technology;
Guest: any individual or business who registers on the FHK Technology Platform to view Workspaces and potentially make a Booking or who is using FHK Technology to find
Workspace(s);
Guest Commission: the sum due to us in addition to the Booking Amount in consideration of the provision to Guests and users of the FHK Technology Platform and associated content;
Data Protection Legislation: any laws and regulations of the United Kingdom relating to the processing of Personal Data including the Data Protection Act 2018 and, to the extent it continues to apply in the United Kingdom, the
General Data Protection Regulation 2016/679;
Host: an individual or business using FHK Technology Services to provide and advertise their Workspace and/or Workspace Services to Guests and Users of the FHK Technology
platform;
Platform Fees: the sum due to us in consideration of the provision to Guests and users of the FHK Technology Platform and associated content;
Review: any review, comment or other feedback provided to us;
Space Agreement: a direct contract or agreement (without using the FHK Technology Platform) between a Host and a Guest, User or Guest of the Guest's company for the use of Workspace and/or Workspace Services.
FHK Technology Fee: The FHK Technology fee is the fee we charge Host's and is deducted
from the Host's pay out;
Transaction Fee: we apply a Transaction Fee of 2.5% to all Bookings made through the platform or agreed in writing.
Users: individuals authorised by a Guest to access the Guest's FHK Technology account;
Workspace: the space made available to a
Guest under a Booking;
Workspace Service: the service to be provided by a Host, including making available the Workspace; and
You: any user of the FHK Technology Platform, whether a Guest or Host.
2.2. Words in the singular include the plural and, in the plural, include the singular.
2.3. Headings shall not affect the interpretation of the Terms.
2.4. References to Conditions are references to the conditions of the Terms.
2.5. Unless a right or remedy of a party is expressed to be an exclusive right or remedy, the exercise of it by a party is without prejudice to that party's other rights and remedies.
2.6. Any phrase introduced by the words including or includes shall be construed as illustrative and shall not limit the generality of the related words.
2.7. A reference to writing or written includes email.
3. FHK Technology PLATFORM USE AND AVAILABILITY
3.1. You may not have more than one account on the FHK Technology Platform.
3.2. When you use the FHK Technology Platform you must comply with all applicable laws and you agree not to:
i. try to gain unauthorised access to the FHK Technology Platform or any networks, servers or computer systems connected to the FHK Technology Platform;
ii. harvest or otherwise collect non-public information about another user obtained through the FHK Technology Platform (including email addresses), without the prior written consent of the holder of the appropriate rights to such
information;
iii add another user to your email or physical mailing list without their consent after adequate disclosure, or use their email address or contact details for antisocial, disruptive, or destructive purposes;
iv. transmit spam, chain letters or other unsolicited emails;
v. access the FHK Technology Platform with the intention of using any information, content or other know-how to set up a competitive FHK Technology Platform; and/or
vi. reproduce, redistribute, sell, create derivative works from, decompile, reverse engineer, or disassemble all or part of the FHK Technology Platform save to the extent expressly permitted by law not capable of lawful exclusion.
vii. communicate with any other FHK Technology Platform users outside of the FHK Technology Platform.
3.3. We try to maintain and make the FHK Technology Platform available at all times. However, there may be occasions when access may be interrupted, including for scheduled maintenance or upgrades, for emergency repairs, or due to failure of telecommunications links and/or equipment. We shall try to schedule maintenance and upgrades outside of normal working hours. However, you agree that we have no liability to you for such interruptions.
3.4. We are not liable if you are unable to access the FHK Technology Platform for any reason within your control, including your failure to use appropriate equipment or your insufficient bandwidth.
4. REVIEWS
4.1. Hosts and Guests may leave a Review for each other following completion of the Workspace Services.
4.2. You warrant and represent that your Reviews shall:
a) be fair, genuine and honest, and properly represent your experience;
a) not contain any content that is threatening, offensive, spiteful, obscene or defamatory or otherwise unlawful;
a) not infringe any third party rights, including third party copyrights and/or rights of privacy; and/or
a) not be construed as an advertisement for your or any third party's products, services or business.
4.3. We do not routinely monitor any Review, but we may edit, remove or not post any Review at our sole discretion.
4.4. You agree that you must not offer or receive any incentive to write a Review.
4.5. You grant to us a license to edit and use your Review on the FHK Technology Platform within marketing and publicity materials for our business and to improve the functioning of the FHK Technology Platform and monitor the activities of FHK Technology Platform visitors.
4.6. A Review is not an endorsement or recommendation by us of either a Guest or a Host, and you rely on the content of a Review at your sole discretion.
5. INTELLECTUAL PROPERTY RIGHTS
5.1 The copyright in all content on the FHK Technology Platform is owned by or licensed to us. All rights are reserved. You can view, print or download extracts of the FHK Technology Platform for your own use in order to exercise your rights and carry out your obligations under these Terms and for no other purposes. You cannot otherwise copy, edit, vary, reproduce, publish, display, distribute, store, transmit, commercially exploit, disseminate in any form whatsoever or use the content of the FHK Technology Platform without our permission.
6. LINKING
6.1. You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part. You must not establish a link from any website that is not owned by you. Our FHK Technology Platform must not be framed on any other platform, nor may you create a link to any part of our FHK Technology Platform other than the home page. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with the content standards set out in the Terms.
6.2. The FHK Technology Platform may contain links to other platforms and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those platforms or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.
7. DISCLAIMER – YOUR ATTENTION IS PARTICULARLY DRAWN TO THIS CONDITION
7.1. You acknowledge and agree that the FHK Technology Platform is provided for information purposes only and to facilitate Bookings and payment.
7.2. We do not warrant or represent that any Host will receive any requests for Bookings, or that a Guest will find any Workspace or Workspace Services that are suitable for their purposes.
7.3. We do not endorse or recommend any Workspace, Host and/or Guest and in particular, we do not warrant or represent:
a) the suitability of a Workspace and/or the Workspace Services;
b) the accuracy of any description of the Workspace; and/or
c) the suitability, behaviour or conduct of any Guest or Host in respect of any Booking or otherwise.
7.4. We are not responsible in any way whatsoever for any act or omission of a Host or for the Workspace Services performed by the Host or any failure of the Host to provide the Workspace Services.
7.5. We are not responsible in any way whatsoever for any act or omission of a Guest including any damage caused to the Workspace.
7.6. Subject to Condition 7.9, we shall in no circumstances be liable to you in contract, tort (including negligence) or otherwise for any:
a) loss of profit, anticipated profits or business;
b) loss of data and content;
c) loss of opportunity;
d) loss of revenue or wasted expenditure;
e) loss of goodwill or reputation; and/or
f) consequential, special or incidental loss or damage (whether or not advised of the possibility of the same).
The provisions of this Condition 7.6 are severable.
7.7. We shall only be liable to you for direct losses that arise as a result of our breach of the Terms or for our negligence.
7.8. Subject to Condition 7.9, our maximum liability to you whether in contract, tort or otherwise shall in no circumstances exceed the FHK Technology Fee and Platform Commission in respect of the Booking that is the subject of the claim, or where the liability does not relate to any particular Booking, our liability shall in no circumstances exceed £100.
7.9. Nothing in the Terms shall be construed as excluding or limiting our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation or for any other liability that cannot be excluded by law.
8. DISPUTE RESOLUTION
8.1 If there is a dispute between a Guest and an Host, we ask each party first to discuss in an amicable and professional manner the issue with the other party to attempt to resolve the issue. However, either party may then refer the matter to us., and the following terms shall apply.
8.2 You expressly agree that if a dispute is raised by or against it, it will comply with the following rules:
i. If, in our sole discretion, we agree to review the dispute, we do so as an independent adjudicator and not as a legal services provider:
ii. each party is entitled to appoint a legal representative at its own cost to assist it;
iii. each party shall provide promptly to us all information and evidence we reasonably require in relation to the dispute;
iv. once we have gathered all the information as we deem relevant we will investigate the complaint thoroughly and fairly and shall deliver an objective written decision to each of the Guest and Host;
v. each of the Guest and Host expressly agrees to comply with the judgement and shall pay all such sums as we determine within 10 days of receipt of our judgement;
vi notwithstanding the provisions of this Condition 8, we cannot be liable for any act or omission of a Guest and a Host in connection with a dispute and/or our decision, including any failure to pay or refund any sums we determine are due.
9. GENERAL
9.1 No joint venture, partnership, employment or agency relationship exists between you and us as a result of your use of the FHK Technology Platform.
9.2 The Terms (as amended from time to time) constitute the entire agreement relating to your use of the FHK Technology Platform.
9.3 If any provision of the Terms is held by a court of competent jurisdiction to be invalid or unenforceable, then such provision shall be construed, as nearly as possible, to reflect the intentions of the parties and all other provisions shall remain in full force and effect.
9.4 If we do not insist immediately that you do anything you are required to do under these Terms, or if we delay in taking steps against you in respect of any breach, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.
9.5 You may not assign, delegate or otherwise transfer your account or your obligations under the Terms without our prior written consent. We may assign or otherwise transfer our rights and obligations in terms of the Terms to third parties.
9.6 Any notice to you via email, regular mail or notices or links on the FHK Technology Platform shall constitute acceptable notice to you under the Terms
9.7 Any provision of these Terms that expressly or by implication is intended to come into force or continue after termination or expiry of these Terms shall remain in full force and effect. Any rights, remedies, obligations or liabilities of the parties that have accrued up to the date of termination, including the right to claim damages in respect of any breach of the Terms which existed at or before the date of termination shall not be affected.
9.8 The Terms shall be governed by and construed in accordance with English law and you agree to submit to the exclusive jurisdiction of the English Courts.
PART B: TERMS FOR HOST
10. REGISTRATION AND USE OF THE FHK TECHNOLOGY PLATFORM
10.1. If you wish to register as or on behalf of a Host on the FHK Technology Platform, you must have the authority to bind the Host to the Terms, be at least 18 and legally capable of entering into a contract. The details that you provide on registration must be true, accurate and complete. You agree to update your account to reflect any changes to those details, or to notify us accordingly and we can make the changes. At our request, you shall provide evidence of your compliance with this Condition 10.1 You also agree to provide any further information we may require from you from time to time, including information relating to your identity. We may not accept your registration until we have verified this information and we shall notify you accordingly. We reserve the right to refuse your registration.
10.2. When you register on the FHK Technology Platform you will create a password. You are responsible for keeping your password confidential. You are responsible for any activity under your account. Please take precautions to protect your password and contact us immediately by email to company email if you believe there has been any unauthorised use of your account. You may not transfer your account to anyone else. We may deny access to a password if we reasonably believe that it is being used by an unauthorised person or that the user is in breach of the Terms.
11. TERMINATION OR SUSPENSION
11.1. We may suspend or terminate your FHK Technology at any time and without liability to you for any or no reason, including if:
a) any information that you provide to us is not true or we cannot verify or authenticate any such information;
b) you are in breach of any of the provisions of these Terms;
c) you frequently reject a Booking request or cancel a Booking; and/or
d) we receive complaints or disputes are raised in relation to your activities on the FHK Technology Platform or otherwise.
11.2. You may contact us at any time to terminate your FHK Technology account by email to contact@fhktechnology.com or you can do so within your dashboard on the FHK Technology Platform. Any Bookings you have accepted before termination remain in force.
11.3. Following termination by us of your FHK Technology account you must cease to use the FHK Technology Platform and you must not re-register on the FHK Technology Platform under any other name.
12. WORKSPACE AND WORKSPACE SERVICES DETAILS
12.1 Once your account is registered on the FHK Technology Platform, you can upload details about your Workspace and Workspace Services, including availability, location and any particular terms and conditions applicable to a Booking. All details must be accurate, complete and up-to-date at all times and any particular terms and conditions you wish to apply must be consistent with our Terms. You agree that the Guest will rely on the details you have uploaded to make a Booking.
12.2 Your listing for a particular Workspace will not be live on the FHK Technology Platform until we have approved the pricing. Any such approval will not affect your obligations under this Condition 12 and/or your liability for the content you upload to the FHK Technology Platform. The placement and ranking of a listing for a particular Workspace in search results on the FHK Technology Platform may vary and depend on a variety of factors, such as search parameters and preferences, requirements and calendar availability, number and quality of Images, Guest service and cancellation history.
12.3 You must not post any content on the FHK Technology Platform, including details relating to your Workspace and/or Workspace Services that:
a) is deliberately dishonest or false;
b) is obscene offensive, hateful, inflammatory, or unlawful, or promotes illegal activities, violence or hatred;
c) is discriminatory or appears to be discriminatory of any group of people including on the grounds of sex, race, age or disability;
d) includes any IP Rights that do not belong to you unless you have the written permission of the owner of such IP Rights to reproduce it on the FHK Technology Platform;
e) includes any personal insults or attacks;
f) breaches the provisions of any law, statute or regulation including the Equality Act 2010 and the Data Protection Legislation; and/or
g) encourages or otherwise deliberately or recklessly involves any breach of applicable laws, regulations, codes of practice and/or guidelines.
12.4 We may at our sole discretion:
a) require you to amend any content you have posted on the FHK Technology Platform; and/or
b) remove any content you have posted on the FHK Technology Platform at any time and without notice to you if we reasonably believe that such content breaches any part of the Terms.
12.5. FHK Technology may take photos of the Workspace and use such photos at its sole discretion including to promote the FHK Technology Platform.
12.6. You grant to FHK Technology an exclusive, worldwide, royalty-free, irrevocable, perpetual sub-licensable and transferable licence to use all content you upload to the FHK Technology Platform for all our marketing and general business purposes in any media or platform without further notice or compensation to you.
13. BOOKINGS AND CANCELLATIONS
13.1. From time to time you may receive a request for a Booking. You can accept or reject at your discretion but if you frequently reject a request for a Booking, we may exercise our right to terminate your account.
13.2. When you accept a Booking you agree that you are entering into a legally binding contract to provide the Workspace Services to the Guest in accordance with the terms of the Booking. We are not a party to that contract.
13.3. You may cancel a Booking on the FHK Technology Platform provided you do so within 48 hours from the start time for the Booking.
13.4. A Guest may cancel a Booking on the FHK Technology Platform subject to the cancellation policy applicable to the relevant Workspace and entered on the FHK Technology Platform. Cancellation policies may vary between Workspaces and Hosts. Where no cancellation policy has been agreed in writing or on the platform the standard FHK Technology cancellation policy will be assumed which is a full refund if the booking is cancelled 24 hours before the start time.
13.5. Where you have made an amendment to your cancellation policy the policy that will apply is the one agreed at the time the booking was requested.
14. PROVISION OF WORKSPACE SERVICES
14.1. In respect of each Booking, you warrant and represent that you shall:
a) maintain the Workspace and its facilities to reflect good industry practice;
b) ensure that the Workspace is free from obstructions, clean, safe, in a good condition and a good state of repair, and fit for the Workspace Services;
c) provide the Workspace Services with all due skill and care, and in accordance with all applicable laws and regulation;
d) ensure that the Workspace hasfunctioning wi-fi; and
14.2. ensure that the Workspace complies with all applicable laws and regulations, including those relating to health and safety, planning, alcohol supply and licensing, disability discrimination and fire certification.
14.3. You shall obtain appropriate insurance coverage with reputable insurance companies, against all risks that would normally be insured against by a prudent organisation providing the Workspace Services.
14.4. You shall treat all Personal Data and other information relating to a Guest as confidential and you shall comply with the Data Protection Legislation in respect of the Guest's Personal Data.
14.5. We are not a party to the Booking. Therefore, all issues, concerns and/or enquiries relating to the Booking must be raised with the Guest.
14.6. If a Guest makes a reasonable and justified complaint stating that you have failed to provide the Workspace Services in accordance with this Condition 14, no Fee shall be due to you. You may contact the Guest directly to resolve the dispute, which may include making a claim for sums due for the Workspace Services.
15. INDEMNITY
15.1. You shall defend and indemnify us and keep us indemnified and held harmless from and against any costs, losses, damages, expenses and liabilities that we may suffer or incur arising as a result of any third party claim or allegation that we receive from a Host in respect of your acts or omissions. This indemnity will survive termination of your account on the FHK Technology Platform.
16. PRICING
16.1. The price you enter on the FHK Technology Platform must at all times be accurate and match (or be less than) the best available rate offered to the general public at the Host or on competitor or the Host's own website. If evidence is identified of a lower price or better deal directly quoted by you or available to the general public as the Host or on a competitor website or the Host's own website for the same Workspace or Workspace Facilities, you agree to match the lower price and to refund FHK Technology the difference between the price quoted through the Platform and the lower price within 28 days.
16.2. It is your responsibility to check the booking price, FHK Technology's deduction and the VAT amount in the confirmation email for each booking. If a price is not correct you must reject or cancel the booking. FHK Technology will not be responsible for additional costs where a price has been understated when entered on the platform.
16.3. You understand and agree that the prices you enter on the FHK Technology Platform, The Booking Amount, and quote to our Client's or the FHK Technology team:
a) must not be higher than any prices you display, market, quote or communicate to potential clients elsewhere in respect of the same Workspace or Workspace Facilities;
b).must not be higher than any prices you display, market, quote or communicate to other platforms that we reasonably determine are competitive to FHK Technology in respect of the same Workspace or Workspace Facilities;
c) must not be higher than any prices you communicate or quote to a Client or User in respect of the same Workspace or Workspace Facilities;
d) must be inclusive of the FHK Technology Fee and Transaction Fee payable to us. We shall pay to you the Booking Amount less the FHK Technology Fee and the Transaction fee.
17. FEES, COMMISSION
17.1. Subject to Condition 14.5, on completion of the Workspace Services in accordance with these Terms, we shall pay to you the Booking Amount less the FHK Technology Fee and the Transaction fee. FHK Technology reserves the right to change the calculation of the FHK Technology Fee at any time and will provide you adequate notice of any changes before they become effective.
17.2. The standard FHK Technology Fee is 25% of the Booking Amount.
17.3. We will apply the Transaction Fee of 2.5% to all Bookings made through the platform or agreed in writing.
17.4. The Booking Amount is the price you enter on the website or agree offline this amount less the FHK Technology Fee and the Transaction Fee is the amount payable to you by FHK Technology. The Transfer Amount stated on the platform and in booking confirmation emails is the Booking Amount plus VAT (or equivalent taxes). The Booking Amount and Transfer Amount will be displayed to the Host when the Host is asked whether to confirm or reject a Booking Request from a prospective Client via the platform.
17.5. The Client may pay FHK Technology a higher fee than the Booking Amount as a result of additional Guest Commission, platform fees or other charges. The amount charged to the Client is determined by FHK Technology and the Host must not disclose to the Client the Booking Amount paid by FHK Technology to the Host.
17.6. You must not request that the Guest pays any sums directly to you for the Workspace Services except in accordance with Condition 14.5 or Condition 17.5.
17.7. If additional services or upgrades are provided to FHK Technology Guests on the day of the booking it is the venue's responsibility to charge the Guest for these services directly and pay FHK Technology the standard FHK Technology Fee of 12.5% plus the Transaction Fee of 2.5%, OR if the Guest wishes to upgrade or make an amendment to their booking via the FHK Technology Platform it is the venue's responsibility to ensure that the amendment is requested on the FHK Technology Platform and that you have received an email confirmation from FHK Technology.
17.8. If any Guest or their associated company makes a booking for Workspace Services (whether that is a repeat booking by a Guest or a new Guest making a new booking) outside of the FHK Technology Platform, then our standard Commission fee of 15% remains due to us and is payable within 10 days of the booking. We reserve the right to audit, or engage a third party to audit, your accounts and records to ensure compliance with the provisions of this Condition 17.6. The provisions of this Condition 17.6 remain in force following termination of your FHK Technology account for a period of 12 (twelve) months.
17.9. All payments made by you shall be in pounds sterling monthly via a selfbilling agreement except for payments due under Condition 17.5. Payments are made via bank transfer, Stripe or Paypal.
17.10. Your Payment Method may also be subject to additional terms and conditions imposed by the applicable third-party payment service provider and are subject to different terms and conditions and privacy practices which you should review independently.
18. REFERRALS
18.1 Where you enter into a Space Agreement with a Client, we will determine that a Client has been referred to you by us and that a Referral Fee will become payable if:
18.2 the Client first contacted the Host or made a booking through the FHK Technology Platform or offline through our service:
18.3 we first contacted the Host on behalf of the Client or arranged a Viewing or Booking on behalf of the client.
a) In the event of a disputed Referral the Host must provide all documentary evidence, within 48 hours of our request for evidence. The documentary evidence must prove that the Host had been in contact with the Client other than through our service prior to our introduction. FHK Technology will review this information, and FHK Technology's own evidence, in good faith, and determine whether the Referral Fee is due. FHK Technology's determination on the matter shall be final and binding on the Host.
b) We reserve the right to monitor, or engage a third party to monitor, communications between the Host and Client to ensure that you are not attempting to circumvent the service to avoid paying the Referral Fee.
19. REFERRAL FEES
19.1. If a Client or any Guest, User or their associated company enters into a Space Agreement with you a fee of 10% of the Space Agreement value will be payable by you to us for the first 12 months of the Space Agreement or for the minimum term of the Space Agreement (whichever is greater) and is payable within 10 days of your receipt of payment.
19.2. The Host shall notify FHK Technology in writing of the following no later than 5 business days after it enters into such a Space Agreement:
a) the date it enters into the SpaceAgreement;
b) the amount of the payments due for services under the Space Agreement; and
c) the duration of the Space Agreement.
19.3. FHK Technology shall be entitled to Commission in accordance with 19.1 if an Host enters into a Space Agreement with a Guest, Guest or User of FHK Technology.
19.4. We reserve the right to audit, or engage a third party to audit, your accounts and records to ensure compliance with the provisions of this Condition 19.
19.5. The provisions of this Condition 19 remains in force following termination of your FHK Technology account for a period of 12 (twelve) months.
19.6. If an Host fails to make a payment due to FHK Technology by the due date then they shall pay interest on the overdue amount at 4% per annum above the Bank of England Base Rate. Interest will be calculated from the date payment became overdue until the date payment is received. The Host shall pay the interest as well as the overdue amount.
PART C: TERMS FOR GUESTS
20. REGISTRATION AND USE OF THE FHK TECHNOLOGY PLATFORM
20.1 If you wish to register as a Host on the FHK Technology Platform, you must be at least 18 years old legally capable of entering into a contract. We retain the right to reject your registration.
20.2 The Administrator of your FHK Technology account shall have the authority to bind the Guest. You may change the identity of the Administrator on written notice to us. The Administrator may establish accounts for Guest Users and shall ensure that each Guest User, as a condition of being granted access to the FHK Technology Platform, reads and agrees to these Terms.
20.3 All details that you provide on registration must be true, accurate and complete. You agree to update your account to reflect any changes to those details, or to notify us accordingly and we can make the changes. At our request, you shall provide evidence of your compliance with this Condition 16.2. You also agree to provide any further information we may require from you from time to time, including information relating to your identity. We may also check the information you provide, by accessing social media accounts or otherwise. We may not accept your registration until we have verified this information and we shall notify you accordingly.
20.4 When you register on the FHK Technology Platform, whether as an Administrator or a Guest User, you will create a password. You are responsible for keeping your password confidential. You are responsible for any activity under your account. Please take precautions to protect your password and contact us immediately by email to company email if you believe there has been any unauthorised use of your account. You may not transfer your account to anyone else. We may deny access to a password if we reasonably believe that it is being used by an unauthorised person or that the user is in breach of the Terms.
21. TERMINATION OR SUSPENSION
21.1 We may suspend or terminate your FHK Technology account at any time and without liability to you for any or no reason, including if: (a) any information that you provide to us is not true or we cannot verify or authenticate any such information; (b) you are in breach of any of the provisions of these Terms; and/or (c) we receive complaints or disputes are raised in relation to your activities on the FHK Technology Platform or otherwise.
21.2 You may contact us at any time to terminate your FHK Technology account at by sending us an email at contact@fhktechnology.com.
21.3 Following termination by us of your account you must cease to use the FHK Technology Platform and you must not reregister on the FHK Technology Platform under any other name.
22. BOOKINGS AND CANCELLATIONS
22.1 You may request to use workspace services by submitting a booking on the FHK Technology Platform. In relation to each booking you must:
a) provide the correct identity details for all individuals who are to use the Workspace under that Booking(s);
b) Ensure that each such individual is aware of, and has agreed to, their identity details being disclosed for the purpose of that booking.
22.2. The Host and FHK Technology can accept or reject each booking at their absolute discretion. If a booking is accepted FHK Technology will notify you. No Booking shall be permitted to take place unless and until FHK Technology notifies you, on behalf of the Host, that the booking is accepted in accordance with this clause 22.2.
22.3. A Booking is paid for in pounds sterling. You must have sufficient funds to pay for your Booking otherwise your Booking cannot be accepted.
22.4. You may cancel a Booking on the FHK Technology Platform payments will only be refunded in line with the cancellation policy specified in the email confirming your booking. If you do not cancel a Booking via the platform the cancellation window will be based on the time that FHK Technology was able to notify the Host, we therefore, recommend all cancellations are made directly via the FHK Technology Platform. The cancellation policy is determined by the Host. If you have any questions with regards to the cancellation policy for a booking email: contact@fhktechnology.com
22.5. FHK Technology shall promptly notify you if an Host cancels a Booking for any reason. Where a Booking is cancelled by the Host we shall refund you the booking fee provided we have been notified by you or the Host within 48 hours of the cancellation.
22.6. If a Host fails to provide the Workspace Services in accordance with these Terms, in particular Condition 13, please notify us within 48 hours and we shall refund you the booking fee. Do however be aware that the Host may contact you directly to resolve the dispute, which may include making a claim for sums due for the Workspace Services.
22.7. FHK Technology does not give any representations, warranties or conditions of any kind, and shall not be responsible to you, including (without limitation) with respect to the:
a) Quality, availability or suitability of the Workspace or Workspace Services.
b) Accuracy of the description provided to you by FHK Technology of the Workspace or Workspace Services.
22.8 The Host may inform us of any payments you owe it for any extra time you spend in the Workspace or for additional Workspace Facilities. You authorise us to invoice or deduct the respective fees for the additional charges incurred for additional services used.
23. USE OF WORKSPACE AND WORKSPACE SERVICES
23.1 You must only book Workspace through the FHK Technology Platform. A breach of this Condition 23.1 shall be considered a material breach of these Terms.
23.2 We ask you to respect the property of others. You may use a Workspace which you book via the FHK Technology Platform only for lawful purposes. You must not damage any part of the Workspace, or cause a disturbance or nuisance to others. You must comply with all policies relating to the Workspace that are provided to you.
23.3 We also ask that the Host complies with the Data Protection Legislation in respect of your Personal Data. However, we cannot promise that they will do so. If you have any concerns about how a Host is using your Personal Data, please contact the Host.
23.4 You shall be responsible for your use of the Workspace and Workspace Facilities including (without limitation) complying with the Hosts' Terms and Conditions. You shall indemnify FHK Technology from and against any and all losses, damages, claims, liabilities or expenses (including reasonable lawyer's fees) arising out of any noncompliance by you with the Host's Terms and Conditions.
23.5 We are not a party to the Booking. Therefore, all issues, concerns and/or enquiries relating to the Workspace Services and Workspace must be raised with the Host. However, you agree to comply with all applicable laws in your relationships with the Host.
24. INDEMNITY
24.1 You shall defend and indemnify us and keep us indemnified and held harmless from and against any costs, losses, damages, expenses and liabilities that we may suffer or incur arising as a result of any third party claim or allegation that we receive from a Host in respect of your acts or omissions. This indemnity will survive termination of your account on the FHK Technology Platform.